Les IT à Barcelone | L'annuaire des français et francophones à Barcelone

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Travel Customer Service Specialist Claims – Native French + Fluent English

Validité : 28 Avr 2020 - 31 Déc 2020

Do you like helping people? Do you feel comfortable working as a customer service? Are you looking for a new challenge? We have a job opportunity for you! AXA Partners is transforming around the world and we want you to be part of our trip. To achieve the growth objective of AXA Partners, we are creating a new team of Travel Customer Service Specialist Claims. Your functions will be to interact with our customers who need immediate assistance, providing ongoing support and making sure that each client is offered the best solution. Join an exciting team that is committed to making customers’ lives easier! How will be your day by day with us? Assist individuals who are in need of claims assistance as part of their travel insurance. The main type of travel assistance cases dealt in the Claims team will be trip cancellation (flight/accommodation/leisure), loss of luggage, medical costs, repatriation cost, curtailment, theft, loss or damage of personal items, personal money, travel documentation, damage to rental car, legal assistance and legal costs while travelling or afterwards. Main responsibilities: To know in detail the different type of insurance policies of our clients and apply the corresponding conditions in each […]

Contact : Job Espagnehttps://jobespagne.com/poste/travel-customer-service-specialist-barcelone-axa-partners/

Customer Service Advisor

Validité : 28 Avr 2020 - 31 Déc 2020

Are you a helpful and smiley individual, with a passion to solve problems and aid customers with their queries? If so, we have an exciting new project! Join our great team in the exciting opportunity to represent a vast portfolio of well-known brands with one of the biggest food companies worldwide. Are you able to demonstrate a proven track record in delivering exceptional customer service and have a passion to help people no matter the situation? Do you hold the following values? Put people first Make food with passion Earn people’s trust Build a culture of creating Treat the world with care Treat everybody equally The role will require you to develop a sound understanding of the product and services and to embrace company values as your own and to ultimately be the point of call for many customers. The ideal candidate will have a tremendous amount of knowledge on how to help customers and to succeed in problem-solving tasks. Knowledge, skills, abilities: Be native level in the language required with exceptional grammar and spelling skills in spoken and written (knowledge of other languages is a plus) and a high level of English is mandatory The minimum level of Computer […]

Contact : Job Espagnehttps://jobespagne.com/poste/customer-service-advisor-barcelone-cpm-international/

French Speaking Content Moderator

Validité : 28 Avr 2020 - 31 Jan 2021

Are you a passionate Social Media user, genuinely excited to help your community and have an interest in current events in France? Then join our new team and help us to ensure excellent service standards while making a difference in the world! For our team in Barcelona we are currently looking for French Speaking Content Moderator (m/f/d) Overview of tasks: Screen and review reported French social media content according to guidelines Research, prevent and solve challenges related to accounts Contents involved can contain graphic images or offensive content We are looking for: Fluent written and spoken communication skills in French and English Valid working permit for Spain or EU citizenship Affinity with online media and social networks Strengths in efficiency, accuracy and empathy Awareness for current cultural, political and social events in France Goal-oriented work approach and flexibility We will offer: Above market compensation scheme starting at 25,000 Euro per year Highly attractive premiums for shifts on Sundays, public holidays and during the night Permanent contract Working independently and responsibly as part of a dynamic and multicultural team with flat hierarchies and a first-name workplace culture Advanced job opportunities in our internationally active company Lots of benefits, including private health […]

Contact : Job Espagnehttps://jobespagne.com/poste/french-speaking-content-moderator-barcelone-ccc/

Stage Assistant(e) Marketing Digital Digiberries

Validité : 28 Avr 2020 - 15 Sep 2020

Digiberries, agence de marketing digital spécialisée en référencement recherche un(e) Stagiaire en Marketing Digital pour une durée de 2 à 6 mois. Nous travaillons avec des clients de toute taille sur l’ensemble de leur stratégie d’acquisition web : création de site, référencement SEO et SEM (Google Ads, Display, Retargeting, Bing Ads), Social Media. En tant que Stagiaire Marketing Digital au sein de notre agence, tu travailleras en relation directe avec la fondatrice afin de développer la communication de l’agence, les réseaux sociaux, les blogs, le référencement de nos sites et de ceux de nos clients et les partenariats. Tu seras en télétravail la plupart du temps avec quelques rencontres avec la fondatrice (à définir). Tu seras formé(e) au SEO et SEM. Missions Gestions des réseaux sociaux : mise en place d’une stratégie, community management Gestion des newsletters : création et programmation, campagnes emailing ciblées Création de visuels (avec Canva ou Gimp par ex) : plaquettes, bannières, etc Développement commercial : développement d’une stratégie d’acquisition, prospection par email Référencement SEO de nos sites : obtention de liens, rédaction d’articles de blog, recherche de partenariats, liens internes, Yoast SEO Gestion de la création de contenu et rédaction Benchmark Compétences Techniques Gimp, Indesign, […]

Contact : Job Espagnehttps://jobespagne.com/poste/stage-assistante-marketing-digital-digiberries-barcelone/

French Inside Sales Representative

Validité : 28 Avr 2020 - 31 Jan 2021

Does success give YOU an adrenaline rush? If you’re a bold, strong-minded, eager to learn individual who won’t take no for an answer, our Barcelona office has an exciting opportunity for YOU! What you´ll do – Contacting potential clients by phone and by email – Closely managing and reporting on your sales pipeline – Consult with small-to-medium sized businesses in the French market – Implementing tailored sales strategies to client portfolio What benefits we´ll offer you – Full-time position, no weekends, no nights – Long-term contract – Salary: 18.000€ + 4.000€ gross/year – Relocation Package – Lots of discounts with our partners – Free after work activities – Growth opportunities to progress – New and modern office located where the action is Life at Webhelp Spain – Working with adventurous people from over 29 nationalities – Personal and professional development – A great work environment, a dynamic and young approach, with true career opportunities Who we´re seeking – YOU are a proactive hunter, who is not afraid to pick up the phone, make a high volume of calls, and speak with clients to close deals. – YOU are a highly energetic and motivated self-starter, capable of driving yourself to your targets. […]

Contact : Job Espagnehttps://jobespagne.com/poste/french-inside-sales-representative-barcelone-webhelp/

Customer Service Analyst

Validité : 28 Avr 2020 - 31 Déc 2020

Are you interested in learning more about IT in a customer satisfaction focused environment? Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer? We may have the perfect job for you! Responsibilities/Role: You will be part of a friendly team for one of our international customers and you’ll be responsible for finding practical solutions to IT problems. You’ll enjoy an environment where people support and respect each other, while doing the following tasks: Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe Resolving IT issues of our partners which can occur while office work Documentation and logging of calls on the ticketing tool Delegation of problems which cannot be resolved to the competent teams Maintaining and improving customer satisfaction level Communication with your direct team members and different departments What do we offer? Full-time jobs (39 hrs./week) in standard office hours, Monday to Friday Entry salary of 18.309 euros gross/year Ticket restaurant and Private health insurance that includes basic dental care Fully paid training Career development and leadership programs opportunities Use and improve your language knowledge by […]

Contact : Job Espagnehttps://jobespagne.com/poste/customer-service-analyst-barcelone-computacenter/

Consultant(e)s en Recrutement Junior [Barcelone]

Validité : 28 Avr 2020 - 31 Déc 2020

Tu rêves de rejoindre une entreprise jeune et dynamique ? Tu cherches à développer ta capacité de conviction et de négociation ? Tu veux plus que tout travailler dans une entreprise Best Place to Live ? Te plonger dans une ambiance conviviale, friendly où tout le monde se tutoie et profite de l’after work dans une des villes les plus agréables à vivre d’Europe ? Alors ce job est fait pour toi ! Nous recherchons des Consultant(e)s en recrutement junior pour accompagner notre forte croissance sur notre bureau de Barcelone. Notre entreprise est un acteur majeur sur le marché du recrutement dans le secteur de la distribution Les missions : La recherche de candidats sur les CVthèques, les jobboards, les réseaux sociaux et plein d’autres outils du 21ème siècle La qualification de ces candidats au travers de divers formats d’entretien (téléphone, skype…) L’échange avec nos clients L’enrichissement permanent de nos process et outils par ta force de proposition Tu as: Une profonde envie de participer à la création quelque chose de grand Une parfaite maîtrise de la langue française et des qualités rédactionnelles Un relationnel hors-pair Une curiosité addictive La cool attitude De la persévérance et une détermination à toute […]

Contact : Job Espagnehttps://jobespagne.com/poste/consultantes-en-recrutement-junior-barcelone-andrew-staffing/

Conseiller Commercial [H/F] (Barcelone)

Validité : 28 Avr 2020 - 30 Août 2020

Entreprise: Nous, c’est Papernest. Nous avons un rêve, celui d’un monde sans paperasse. Un monde où les phobiques administratifs comme nous vivent enfin protégés de l’angoisse du formulaire et des majorations pour retard de paiement. Depuis 2015, nous n’avons pas chômé. Avec 3.5 millions de déménagements par an en France, et 76% des Français qui se disent stressés par l’événement, nous avons décidé d’attaquer le sujet en commençant par cette opportunité-là. Résultat : nous avons créé la seule plateforme qui permette de transférer tous ses contrats lors d’un déménagement, 100% gratuitement, 100% en ligne. A l’heure où nous soufflons notre 4ème bougie, nous sommes plus de 350+ collaborateurs et avons accompagné plus de 400 000 utilisateurs. Nous voyons les choses en grand : une équipe bouillonnante d’idées aux quatre coins du globe, un avenir où notre entière vie administrative est mise à portée de clic. Rejoindre papernest à Barcelone c’est l’assurance de travailler dans une structure à taille humaine, qui investit dans la formation de ses équipes, qui propose des salaires attractifs ainsi que de réelles opportunités d’évolutions, qui prend soin de vous (chez nous pas de travail de nuit et des plannings fixés à l’avance) sans compter la douceur […]

Contact : Job Espagnehttps://jobespagne.com/poste/conseiller-commercial-barcelone-papernest/

French Customer Service Executive

Validité : 28 Avr 2020 - 31 Jan 2021

Description Would you like to join a multicultural team where your dreams come true? Are you looking for a job full of magic and joy? We are glad to invite you to join one of the leading entertainment brands. We are currently looking for Customer Service Representatives, eager to develop their careers with the worldwide leader in outsourced omnichannel customer experience management. Your main responsibilities will be: Customer Experience Experts will assist customers through phone and/or chat about account management, billing issues, content and basic site and application navigation. Provide account and application support to our clients, specifically with regards to software functionality and troubleshooting of system configurations and network settings. Give accurate and real-time responses to client inquiries Requirements What will you bring? Experience using Windows Operating Systems Browsers knowledge Familiarity with SaS- platforms A positive and can-do attitude Communicate effectively and professionally with others Strong time management skills to ensure productivity Value accountability across the board and take ownership of issues from start to finish. High school diploma, plus one or more years of experience in customer service or technical support Native level of French B1-B2 level of English Be able to multi-task and have strong interpersonal skills. […]

Contact : Job Espagnehttps://jobespagne.com/poste/french-customer-service-executive-barcelone-teleperformance/

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